At Upstart India, we strive to provide our clients with exceptional services and ensure their satisfaction. However, we understand that there may be instances where you need to cancel a service or seek a refund. Please review our refund and cancellation policy outlined below:
Refund Policy:
- Refunds are applicable if the service has not commenced or work has not begun on your project.
- If you are dissatisfied with our service for any reason before the commencement of work, you are eligible for a full refund. Refund turnaround time is 5-7 working days
- Once the service has commenced or work has begun, refunds will not be provided.
Cancellation Policy:
- Cancellations are possible within 30 Minutes of booking the service.
- If you wish to cancel a service, please notify us within 30 Minutes of making the booking.
- Cancellations made after 30 Minutes of booking will not be accepted, and refunds will not be provided.
How to Request a Refund or Cancel a Service:
- To request a refund or cancel a service, please contact our customer support team at [insert contact details].
- Provide your booking details and reasons for requesting a refund or cancellation.
- Our team will review your request and process it accordingly.
Exceptions:
- In exceptional circumstances, such as unforeseen emergencies or technical issues from our end, we may consider refund requests outside of the specified policy.
- Any exceptions to the refund and cancellation policy will be reviewed on a case-by-case basis.
Contact Us: If you have any questions or concerns regarding our refund and cancellation policy, please feel free to contact us at contact@upstartindia.in. Our team will be happy to assist you.
Note: Upstart India reserves the right to modify or update this refund and cancellation policy at any time without prior notice. Please review this policy periodically for any changes.
